State levies $394K judgment against Body Renew Fitness; refunds pending

A $394,900 judgment against Body Renew Fitness LLC, which operated several Treasure Valley fitness and tanning facilities before they abruptly closed last summer, has been made ending a lawsuit against the company and its owner. In July 2014, nearly 5,000 members were locked of Body Renew locations across the Treasure Valley and gym owner Dakota Routh explained the closure as simply […]

Google, iPhone Cash Splash promotion is just another play to steal

By Robb Hicken/BBB’s chief storytelling The text message simply stated: Either you or someone entered your information on our Web Ad for the Google Android Cash Splash Promo. I couldn’t imagine that anyone would knowing enter my information, since I’m pretty guarded about what information I give out. And, I know I never click on […]

New ‘scam’ tracking device goes online; sound the warning to family and friends

By Robb Hicken/ BBB’s Chief Storyteller Idaho Falls resident Mark Hinkson felt deep inside that the car he’d been looking at online may not be the “great deal” he’d been looking for. “I was looking to buy a used car, saw several that seemed to have very low prices for the year and mileage on […]

Ford Explorer giveaway may be more like a take; residents report rash of calls

By Robb Hicken/BBB’s chief storyteller Callers across the Treasure Valley are asking whether a caller saying that they’d won a new Ford Explorer were legitimate. Kathy, from Americas Travel at 877-226-1752, informs consumers their name was pulled from an entry form at one of the venues where they had attended, callers say. “They have called me today and said […]

FBI threats about receiving IRS refund seemed over the line

Warren Martin was not buying into the FBI story no matter the consequences. “I just thought I was going to get a refund, but then they started sending letters from the FBI director that were threatening me and my family,” the Meridian resident says. Threats were the last bully-tactic the scammers were using to extort money […]

Better Business Bureaus revise ad code for first time since ’70s

The Council of Better Business Bureaus may be better known for dealing with disputes through its National Advertising Division, but the group’s local chapters have long shouldered a far bigger share of such issues. Now, the code that governs those disputes for 112 BBB chapters in the U.S. and Canada is getting its first revision […]

Why won’t they stop calling me? Scam victims put on ‘perpetual victim’ lists

By Robb Hicken/ BBBs chief storyteller The dead giveaway to Marvin Horne of Boise wasn’t so much the content of the email, but the awkward sender’s email address. The email stated as a USAA Federal Savings Bank user, he’d been selected to receive an $8,000 compensation due to government approval. “I have two loans through […]

Anthem incident boosts importance of watching your identity

By Dale Dixon/BBB’s Trust Evangelist I saw a lot of news last week about the Anthem Insurance data breech. I’m not a customer, but do I have anything to be worried about? Better Business Bureau says, it never takes long for scammers to exploit the latest news. Just a day after the announcement that as […]

Invisible friends may solve lovelorn questions from friends

By Robb Hicken/ BBB’s chief storyteller In the first two days after launched, more than 11,000 people created accounts and more than 300,000 visits were recorded. The site and its companion,, provide human-generated text messages, voice mails and hand-written notes to help you prove you have a boyfriend or girlfriend even if you […]